Terms of Service
The terms and conditions for using our service.
Last updated: 2026-11-14
Acceptance of Terms
By accessing or using Track2Master (track2master.org, the "service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.
Description of Service
Track2Master provides online AI mastering and music tools: mastering and audio analysis that run in your browser, and stem separation that runs on cloud GPUs. Results are produced automatically, so listen to them before you release anything. We may modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.
User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use or security breach.
Acceptable Use
You agree not to:
- Violate any applicable laws or regulations.
- Infringe on the intellectual property or other rights of any party.
- Attempt to gain unauthorized access to our systems or data.
- Interfere with or disrupt the integrity or performance of the service.
- Use the service to send spam, malware, or other harmful content.
Your Music
You keep all rights to the audio you process and to the masters and stems you create. Only use audio you own or have permission to use, especially with the stem tools, which upload your file for processing. We use uploaded audio only to provide the service, as described in our Privacy Policy.
Payment and Billing
Paid features are billed in advance for the selected billing period. Plans renew automatically each month or year until you cancel; you can cancel anytime from your account settings and keep your plan until the end of the period you paid for. Pack credits are valid for 12 months; plan credits last until your next renewal (monthly) or for the year (yearly). You are responsible for providing accurate billing information. Refunds are handled in line with our Refund Policy.
Intellectual Property
The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.
Termination
We may suspend or terminate your access to the service at any time if you violate these terms. You may ask us to close your account at any time by emailing support@track2master.org from the address you signed up with, or by opening a support ticket from your account.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the service.
Changes to These Terms
We may modify these Terms at any time. We will notify users of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.
Contact
If you have questions about these Terms, email support@track2master.org, or sign in and open a support ticket from your account (Settings → Support Tickets).